Frequently Asked Questions
Purchasing
Passwords and Security
- How can I make my computer more secure?
- How do I change my password?
- I have recently changed my password. Why do I have to use my old password to log into my computer?
Remote Desktop Connections
- How can I access my office computer from home (Remote Desktop Connections)?
- Access SPSS and other software through VCL (Virtual Computing Lab).
File Access/Storage
- How can I access my U: drive or shared folders from home on a PC?
- How can I access my U: drive or shared folders from a Mac?
- How can I access my P: or Z: drive folders from home?
- How can I access my U:, P:, or Z: drive by using WinSCP?
- How can I access my K: drive?
Wireless
- How do I connect to the NCSU wireless network?
- How do I connect to the CHASS wireless network in 1911?
General:
- How do I stop receiving email from the Virus Scanning Agent?
- How can I change my spam threshold settings?
Thunderbird:
- How can I setup Mozilla Thunderbird to send and receive my email at my office?
- Can I use Mozilla Thunderbird to check my email at home?
- How can I add a signature to my outgoing emails?
- How do I empty my Trash folder?
- How can I set up spam filters?
CHASS Webmail:
- What is the address for CHASS Webmail?
- How do I change the number of messages that appear at the same time?
- How do I make messages really delete when I click "delete"?
- How can I setup an automatic email reply?
- How can I attach a signature to the end of my outgoing emails?
- How can I automatically forward all my incoming messages to specific email accounts?
- How can I automatically sort emails that I receive from my students?
- How can I automatically filter out (delete) emails that I do not want?
- How do I create a distribution list using Webmail?
Unity Webmail:
General Questions
- What services do CHASS Computing offer?
- Who is my departmental computer liason?
- How do I use the Smart Classroom Technology?
- Who do I call for Smart Classroom support?
- How can I get software installed on my computer?
