Frequently Asked Questions
Passwords and Security
Remote Desktop Connections
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How can I access my office computer from home?
- My office computer runs Microsoft Windows
- Connecting from another computer running Microsoft Windows: Remote Desktop Connection
- Connecting from a computer running Apple MacOS: Microsoft Remote Desktop
- My office computer runs Apple MacOS
- Connecting from another computer running Apple MacOS: Screen Sharing
- Connecting from a computer running Microsoft Windows: RealVNC Client
- My office computer runs Microsoft Windows
- Access SPSS and other software through VCL (Virtual Computing Lab).
File Access/Storage
- How can I access my K drive?
- How do I map my M drive in Windows?
- How do I map my O drive in Windows?
- How do I map my P drive in Windows?
- How do I map my Y drive in Windows?
- How do I map my M drive in MAC OS?
- How do I map my O drive in MAC OS?
- How do I map my P drive in MAC OS?
- How do I map my Y drive in MAC OS?
Wireless
Software
- How do I install a program through Self-Service in Windows?
- How do I install a program through Self-Service in Mac OS?
- How do I install Stata 12?
- How do I install R-Project for Statistical Computing?
- How do I install Camstudio Recorder?
- Where did my Camstudio window go?
- Why is Java blocking access to Nanogong?
- How do I get my computer upgrade to the latest Operating System?
Billboard
- How do I get a slide on the Billboard TV monitors?
- How do I create a Billboard slide?
- How do I update or remove a previously submitted Billboard slide?
- Where is my slide being displayed?